I'm planning a Kilimanjaro trip in the beginning of October and I still haven't decided on which tour operator I will use. The first option is to go for Zara which is one of the bigger operators. The other option is to go for Marangu Hotel (http://www.maranguhotel.com). I would like to hear from people who have used Marangu Hotel as a tour operator when climbing Kilimanjaro.
No, we didn't use Zara...we used Marangu hotel and we were very happy with their service. I have posted the whole experience in a trip report on my homepage http://gardkarlsen.com.