andreas
Joined: May 02
Points: 8313
Posts: 809
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Posted: 2005-06-10 07:55:00
Hi there,
I recieve more and more how to questions through the contact function. It would be great if you take those junior under your senior wings and give them a jumpstart.
I do direct them to the FAQ forum telling them that the senior members will be happy to help. I hope this is ok with you guys?
Andy
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kandath
Premium account
Joined: May 04
Points: 6895
Posts: 35
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Posted: 2005-06-10 10:04:00
Andy,
Noticed your message with interest. Yes I am sure most of the members will be happy to help the new comers. I am defnitely happy and in the light of spending more time on line now am looking forward to doing just that. Anyone can write to me and I am happy to do what ever I can for them.
Cheers,
Kris Kandath ---
"As I would not be a slave, so I would not be a master. This expresses my idea of democracy!" - Abraham Lincoln
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rangutan
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Joined: Aug 04
Points: 34752
Posts: 1044
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Posted: 2005-06-11 00:10:00
Good idea Andy, better than starting a new forum and there is so much under FAQ already which should answer a lot questions in advance. Its the best place for that and (not only) new members should glance through the titles now and again. ---
Rudolf "Rangutan" Graspointner
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davidx
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Joined: Dec 04
Points: 34719
Posts: 440
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Posted: 2005-06-11 12:22:00
I am always willing to be contacted and to help if I can.
David ---
Grieve not for that which you cannot do but rejoice in that which you can.
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mortimer
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Joined: Jun 04
Points: 15075
Posts: 528
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Posted: 2005-06-11 12:45:00
Hi Andy...
What I don't get is, why do those junior Members use the contact funtion... Being junior they should take some time to find out that this is 'your' thing...
Anyway the (already a longtime ago suggested) welcome message and a howto guideline (improved faq) should help them...
I understand that it is quite bothering for you to always get the same questions to deal with instead of using your time improving the site... On the other hand if you get those questions over and over again you could rethink some functions or explications on the site to make it even more 'foolproof! If you ask us seniors... we are thinking in GLOBO schemes so we get round most problems because we are used to the way GLOBO is designed and the way you are thinking... IMHO be always aware of reocurring questions and think about it... decide is it just foolish or lazy or could the functions and design be improved...
Hope it helps
Have a great day!
Martin ---
Today is the first day of the rest of your life, enjoy it!
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rangutan
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Joined: Aug 04
Points: 34752
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Posted: 2005-06-11 18:57:00
I agree Martin, specially that a very basic "Guidline" email should be sent to members when joining. The site also needs a "Site-Map" like at lot have, for Places (already very good with use of the clickable map) but particularly for the Forums. As they grow they are becomming "undurchsichtbar" (complicated). In the Forums often the same subjects are re-opened and re-discussed because going back to look if the subject already exists is harder! (Even Staff have done this!)
Also, the opening (title) statement should be at the top (accordingly marked with a background colour) and the rest of the entries arranged cronologically newest-first, OR, the link should take one to the last entry directly!
P.S: Members note, for F.A.Q: The title should be a question for it to be affective there? ---
Rudolf "Rangutan" Graspointner
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