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Premium membership - delayed response

Postings 1 - 2 of 2 


davidx

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Premium account
Joined: Dec 04
Points: 34719
Posts: 440


Posted: 2006-07-11 19:40:00   

I find it a bit irksome to see that my profile still shows my premium membership as having expired and exhorts me to renew, when I renewed last Friday. i receved a receipt from Paypal.

I hope it's not happening to people getting premiun for the first time.

---
Grieve not for that which you cannot do but rejoice in that which you can.


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andreas

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posting by GLOBOsapiens.net staff

posting by GLOBOsapiens.net moderator

Joined: May 02
Points: 8309
Posts: 808


Posted: 2006-07-12 09:48:00   

Hi David,



as paypal becomes so popular they make more and more erros as they seem not to be able to cope with the traffic. Paypal should have taken you back to globo which then would have automaticaly renewed your membership. Obviously they have failed to do so :-( Even more than this: Paypal usually sents money incoming emails to globo but in the last few weeks has also failed to deliver.

They have also not responded to my inquiry a few weeks ago.

However, I can see it in the account overview at paypal, so I will imediatelly have your premium activated by hand. Sorry for that "delay". I truly hope that google will have success with its payment service as there needs to be some more competition out there.



Best regards,



andy


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