a few hours ago GLOBOsapiens went down during regular operation. Myself and another person have been alerted via mobile phone SMS, 10 minutes later by our alarm system. I am sorry that fixing it took so long. In fact GLOBOsapiens was down since 4:46pm until now (2:03 am). We have been faced with a serious hardware problem. The file system has crashed and it took so long, as filesystem checks and repairs have been done. In the end we had to replace the hard drive and pull the backups from our backup servers. We have been able to recover every single data, so nothing at all has been lost!! We run daily backups and the last few hours between yesterdays backup and the hard drive crash have been retrieved manually (you do not want to know how, believe me!!!). All systems now run perfectly again. I am sorry for any inconvenience this might have caused to you.
Premium account Joined: Oct 02 Points: 21472 Posts: 304
Posted: 2008-07-25 07:32:00
The hardware sometimes is unpredictable. Seems like a quick and successful action of the special commando. Congratulations! We appreciate that. Thank you!
--- You can lose everything, but nobody will take away what you saw and what you experienced... W.D.
Premium account Joined: Jan 08 Points: 62273 Posts: 137
Posted: 2008-07-25 15:40:00
Very well done with your successful IT Disaster Recovery! I have noticed the moment when the systems was back up again and nothing has been lost. That is impressive and highly professional. Many thanks indeed.
Kindest regards
Krys
--- Exaggeration is a truth that has lost its temper... Travel! You will see the world and discover who you are.
obviously perfect catastrophe planning followed by excellent implementation of the recovery and even a helpful one-line notice while the site was blank.
